Real-Time Healthcare Captioning for Patients With Auditory Processing Disorder

Photo of a doctor's office room with a bed, stool, trash can and vital sign equipment

In many cases individuals with auditory processing disorders do not have hearing impairments. Instead, individuals with auditory processing disorder have difficulty processing verbal information, or speech, due to neurological or neurodegenerative diseases, disorders, or other causes.

Navigating the healthcare setting with an auditory processing disorder can be challenging, and patients may need communication access, as well as access to written material that explains their diagnosis, treatment plan, and any referrals or lab tests ordered.

Below are three ways in which Communication Access Real-Time Translation (CART) can help those with auditory processing disorder in the healthcare setting.

Picture of a person holding a tablet with Care Captions' logo on the screen

1. Access to Written Communication

CART services provide real-time access to all spoken word, which can help individuals with an auditory processing disorder process speech in the healthcare setting.

CART services are provided by specialized Service Providers. These Service Providers work in real-time to transcribe, edit and remove redundancies in a real-time transcript. This results in a transcript that is easy to read and follow.

Close-up of a person's hand editing printed material

2. Access to an Edited Transcript

Care Captions provides a final, edited transcript to the healthcare provider’s office after the event which is to be retained in the patient’s medical file.

The patient may request a copy of the transcript from the healthcare facility to further facilitate communication and planning.

Close-up of a doctor explaining something to a patient

3. CART Gives Patients Autonomy

Healthcare can be confusing for those who are not familiar with medical terminology. While having family members present during healthcare appointments can be comforting, family members should not be relied upon to relay important information to the patient.

Every patient has the right to make informed healthcare decisions. CART gets the patient involved and takes pressure off of family members, who may not have medical knowledge, to relay important medical information.

Do you have questions about Care Captions’ services?

Call or email us here.

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